Got as a gift for baby shower, the expecting dad loves it
Quality build, looks great, high quality material.
I was super pumped to receive my bag, when it arrived it was missing a zipper on the sunglasses pocket, not a huge deal but still. So we reached out to get an exchange, Craig emailed us back quickly and after sending a couple pictures let us know the new bag was shipped. Super excited again! But what stuck out to me was Craig didn’t want the original bag back, instead told us to keep it as a back up or better yet to donate to a person in need. Craig could have easily asked for the bag back but didn’t, instead just asked we pay it forward so to speak. Gestures like these speak volumes, HSD customer for life now.